Negotiate To Win!

£7.99

Negotiation is not just a process, it’s an attitude – one that we all can learn. Patrick Collins offers an original, comprehensive guide to maximising negotiation skills, whether in a one-on-one encounter or a larger, more formal negotiating session.

Description

Negotiation is not just a process, itÆs an attitudeùone that we all can learn. Patrick Collins, an internationally recognized expert on the subject, offers an original, comprehensive guide to maximizing negotiation skills, whether in a one-on-one encounter or a larger, more formal negotiating session. – Collins explains what negotiation is and isnÆt (ônegotiation is not confrontationö) and discusses ways to overcome the fear of negotiation, strategies for gaining the upper hand by manipulating the environment, and tactics tailored to negotiation type. What he offers is much more than just a guide to ômagic wordsö or a collection of case studies; Collins provides a hard-working handbook on assessing situations and pinpointing the appropriate techniques for any given circumstance. ThereÆs great real-life advice, including details on how to negotiate at restaurants and hotels. The tips are often surprisingly, almost shockingly simple and logicalùsuch as the suggestion to get in line behind a belligerent customer to boost your own chances for success. – Readers will come away with a set of ôguerrilla negotiatingö tactics, and a better understanding of: – ò when to continue talking and when to walk away – ò how to identify words that sabotage your best efforts – ò how to identify cultural customs that will smooth the process – ò how to bluff for maximum effectiveness – Each chapter concludes with ôkey thoughtsö that summarize the main lessons in the preceding pages. – Viewing negotiation as both science and art, Collins will help executives, managers, and almost anyone master the skills to have the upper hand in any situation.

Additional information

Weight 0.203 kg
Dimensions 17.8 × 11 × 2.7 cm
Author

Publisher

Imprint

Cover

Paperback

Pages

176

Language

English

Edition
Dewey

658.4052 (edition:23)

Readership

General – Trade / Code: K

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